We send a confirmation email to the address used for the transaction after every security deposit request. 

If you can’t find this email, please check your spam inbox searching for [email protected]. If the email confirmation is still nowhere to be found, it means that the transaction has not been finalized properly.

In this case, please renew your security deposit request. Nothing to worry about: The security deposit is neither debited nor blocked, there will be no impact on your bank account.